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Shipping
• We typically ship all orders (excluding firearms) within 5 - 7 business days.
• If you would prefer to pick up your order in person at our location, please specify, and wait for your order to be processed.
Return Policy
• We have a 30-day return policy after receiving your item to request a return. To be eligible for a return, your item must be in new and unused condition, with its original packaging.
• Returns will incur a 15% restocking fee if the product is not defective.
• To start a return, email us at sales@empirepbf.com
• If the Item is defective, we will send you a return shipping label & cover shipping costs.
• If you are requesting to return an item because it was incorrectly ordered or you would like a different color, you are responsible for initial & return shipping costs.
• Items sent back to us without first requesting a return will not be accepted.