Product Purchase Terms and Conditions

 

ELIGIBILITY.

You must be at least eighteen (18) years of age to purchase Products, register with or otherwise use the Website. By using the Website, you represent and warrant that: (a) you have the right, authority and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement; (b) all registration and listing information you submit is truthful and accurate; (c) you will maintain the accuracy of such information; (d) you are 18 years of age or older; and (e) your use of the Website does not violate any applicable law or regulation.

 

PRODUCT RETURNS.

If you are not completely satisfied with your Website purchase, you may return the unused products with your receipt within 15 days from the date of purchase to:

EMPIRE PBF

5733 Mobud St.

San Antonio, Tx 78238

All returned merchandise must be accompanied by a completed Return/Exchange Form. Customer will be responsible for all freight and shipping charges on items returned that are not the result of Seller’s error. EMPIRE PBF is not responsible for lost shipments on items being returned. EMPIRE PBF will cover the freight costs for shipping exchanged items to the Customer. Returns will not be accepted on merchandise that has been altered, laundered, or modified in any way. Customers must inspect all packages upon receipt. All damaged or incorrect items will need to be sent back to EMPIRE PBF upon receipt for a credit, and must be postmarked within 15 days of the purchase. EMPIRE PBF will send a prepaid shipping label to Customer for the damaged or incorrect item to be sent back to EMPIRE PBF.

CUSTOMER ACCEPTANCE OF LATE OR DEFECTIVE MERCHANDISE.

Customer’s failure to provide written notice of a claim, as set forth in these Terms and Conditions of Sale, shall constitute a waiver of any claim Customer may have for damages resulting from such defects, including late delivery.

PRODUCT INFORMATION.

The prices displayed on the Website are quoted in U.S. dollars and are valid and effective only in the U.S.

PRODUCT COLORS.

EMPIRE PBF has made every effort to display as accurately as possible the colors of the Products that appear on the Website. However, as the actual colors you see will depend on your monitor, EMPIRE PBF cannot guarantee that your monitor's display of any color will be accurate.

SHIPPING.

Customer is responsible for all shipping and freight charges, FOB seller’s warehouse. Orders are normally shipped by UPS. Seller will not be responsible for shipping delays caused by any carrier. Shipping Orders for in-stock items will be shipped by the next day. Shipping rates are calculated based on weight, destination, and shipping service. Your final shipping and handling amount will be displayed before you place your order. Shipping charges may be billed separately on credit card orders.

Customer must notify Seller at time of purchase if a signature is required for residential deliveries. Seller is not liable for any lost or stolen goods that are delivered to a residence without requiring a signature.

If at the time of checkout, a mixture of in-stock and backordered items have been ordered, EMPIRE PBF may ship twice on a single order. The first shipment will consist of in-stock items available at the time the order is placed. The second shipment will not occur until all backordered line items are in stock. Freight for the second shipment will be included and charged during the transaction made at the time of the first shipment. 

 

Please contact us with any questions regarding this Agreement.

I HAVE READ THIS AGREEMENT AND UNDERSTAND AND AGREE TO ALL OF THE PROVISIONS CONTAINED ABOVE.

©2017 EMPIRE PBF All rights reserved.

questions about our privacy policy, you can always contact Empirepbf.com Customer Care by sending us an email message at info@empirepbf.com