How can i request a return?
Please send us an email at Sales@empirepbf.com
In your subject line please include your order number and the first name used for the order.
In the body of the email please give the reasoning for the reurn.
"E.g ordered the wrong part for my firearm, Wrong color variant, Not what i was expecting"
We respond to most emails within 48hrs.
Thank you for your patience
- EMPIRE Team
My part has a blemish or is defective, can i get an exchange?
At EMPIRE we will get you taken care of when it comes to a manfacture error on our end.
Contact us at Sales@Empirepbf.com
In your subject line please use this format
"Requesting Exchange" "Order #" "Last name used for the order"
in your email body please provide a photo of the issue that you are experiencing, and an explenation of the issue.
We respond to most emails within 48hrs.
Thank you for your patience
- EMPIRE Team
When can i expect my order to be shipped?
We update shipping times at the top of our website monthly, if your order is over two weeks old and the tracking number on your order has not updated or you have not recieved your order please contact us at
Sales@Empirepbf.com
In your subject line please include the following
"Order Has not been recieved" "Order #" "Last name used in order"
In your email body please provide the following
Order was placed on "E.g 12/15/2022" Tracking has not been updated can i please get a check on my order?
We respond to most emails within 48hrs.
Thank you for your patience
- EMPIRE Team
Do you offer military discount?
We do offer a discount to MIL/LEO & GOV employees/service members
Please visit this link for more information CLICK ME
BLANK